Howard Johnson by Wyndham Norco

Several reviewers reported cleanliness problems, including mold and poor lighting, raising concerns about basic hygiene and public health safety.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

Multiple customers experienced unprofessional handling of refunds, with rude staff and refusal to provide supervisor contact information, leading to disputes.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

One review noted that the hotel lacked an elevator for guests with mobility issues, resulting in canceled reservations and unresolved accessibility concerns.

Source: 1 of 8 reviews • Confidence: medium (single case)

Several guests reported unwarranted charges, such as a smoking fee for non-smokers and difficulties resolving billing issues with staff.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

Positive reviews highlight great value, friendly staff, clean rooms, and a quiet, safe location with nearby dining options, comparable to pricier hotels.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

Mixed feedback: while some praise the helpfulness of staff, others describe encounters with rude and unprofessional employees, especially during billing disputes.

Source: 3 of 8 reviews • Confidence: medium (conflicting evidence)