HR & Associates, LLP

Multiple customers highlight that HR & Associates provides comprehensive tax planning services, including quarterly management meetings to prepare for tax season, asset protection strategies for manufacturers, and a proactive approach to minimize taxes and maximize profits. They are praised for their in-house expertise and fair pricing.

Source: 3 of 4 reviews • Confidence: high (explicit mention)

• Services include business structure optimization and tax credit management.
• Quarterly meetings help clients stay on track year-round.

Several reviewers express significant dissatisfaction, citing issues such as missed deadlines, incomplete tax returns, unauthorized cross-application of tax credits between unrelated returns, and a lack of responsiveness from staff and the owner. One reviewer reported unresolved tax processing months after termination of services.

Source: 1 of 4 reviews • Confidence: medium (single detailed negative review)

• Complaints include delayed tax filings and erroneous tax credit applications.
• Owner and staff failed to return calls as requested.

Multiple customers state that HR & Associates exceeds other CPAs they have used, emphasizing the firm's thorough explanations, willingness to answer questions, and overall efficiency in handling business finances.

Source: 2 of 4 reviews • Confidence: medium-high (recurring positive theme)

• Clients appreciate the firm's clarity and proactive communication.
• Efficiency in tax preparation is frequently noted as superior.

One review specifically mentions that the company went out of their way to answer questions and was very kind, indicating a generally positive and helpful staff demeanor. However, another review reports a snotty response from a front desk person, suggesting some variability in customer service quality.

Source: 2 of 4 reviews • Confidence: medium (mixed evidence)

• Staff are often described as helpful and accommodating.
• Occasional instances of poor customer service have been noted.