Hugo's Flower Shop

Multiple customers reported receiving wilted or dead flowers that did not match online images, while one review praised the freshness and quality of the flowers.

Source: 5 of 8 reviews • Confidence: medium (mixed reviews)

Several reviewers were denied refunds for dead or unsatisfactory flowers, despite expressing dissatisfaction.

Source: 3 of 8 reviews • Confidence: medium (explicit mention)

One review noted poor communication from an associate regarding website downtime, while another praised the florist for apologizing and sending a delivery photo after an initial oversight.

Source: 2 of 8 reviews • Confidence: medium (conflicting experiences)

Multiple customers mentioned positive experiences with same-day delivery, describing the flowers as beautiful and nicely arranged.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

• Same-day delivery available

One review highlighted better prices compared to surrounding cities, while another complained about price increases without explanation.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)