i Lash Nails & Spa

Several reviewers praise the speed of service, noting that appointments are often completed quickly and efficiently. However, multiple customers report long wait times despite having appointments, which they find unacceptable.

Source: 5 of 8 reviews • Confidence: medium-high (explicit mention of both fast service and long waits)

• Service speed praised by 5 reviewers
• Wait times criticized by 3 reviewers

Opinions vary widely. Some guests highlight excellent service, describing the staff as gentle, attentive, and skilled, especially with special needs clients. Others express dissatisfaction, citing issues such as rushed work, uneven application, excessive glue, and aggressive communication when requests for corrections were made.

Source: 8 of 8 reviews • Confidence: medium (conflicting themes)

• Positive quality mentions: 5 reviews
• Negative quality mentions: 3 reviews

Multiple customers report being kept waiting well beyond their scheduled appointment times, leading to frustration and walk-outs. Conversely, a few reviewers confirm prompt attention right at their appointment slot.

Source: 3 of 8 reviews • Confidence: medium (recurring theme of delayed appointments)

• 3 reviews mention long waits despite appointments

One reviewer specifically praises the staff for being gentle and understanding with an autistic daughter, indicating a positive experience for clients with special needs.

Source: 1 of 8 reviews • Confidence: high (explicit mention)