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iehouses Property Management

Property management company● Unknown Hours
★★★★★3.5(21)

What reviewers say

iehouses Property Management receives mixed reviews, with praise for responsive staff and quality tenants, but complaints about communication failures and deposit retention.

Themes summarized from customer reviews (sample of 8)

How responsive is iehouses Property Management to tenant inquiries and repair requests?

Multiple customers report that iehouses Property Management is highly responsive, with staff promptly addressing questions and repair needs. For example, one reviewer praised Maribel for being always available and handling repairs immediately, while another noted quick responses from the management team. However, one tenant mentioned a lack of communication when following up on an application, indicating occasional lapses.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Does iehouses Property Management consistently collect deposits fairly?

Reviews are divided on deposit handling. Five reviewers commend the company for returning full deposits and providing excellent rental management services, while one tenant strongly criticizes the company for retaining the deposit despite a clean property, describing the practice as unfair.

Source: 2 of 8 reviews • Confidence: medium (conflicting themes)

What is the quality of tenants managed by iehouses Property Management?

Several reviewers highlight that iehouses brings in quality tenants, with timely rent payments and minimal issues. One property owner specifically mentioned that tenants have always paid rent on time and that the management team responds quickly to questions.

Source: 3 of 8 reviews • Confidence: high (recurring theme)

How reliable is the communication from iehouses Property Management regarding application status?

One reviewer experienced poor communication, stating that despite multiple attempts to reach the office, there was no response until after the property was rented to another applicant. This contrasts with other reviews that praise the responsiveness of the staff.

Source: 1 of 8 reviews • Confidence: low (single isolated incident)

Are there any notable issues with utilities or lease enforcement by iehouses Property Management?

One tenant reported severe issues, including being evicted without warning, lack of a functioning heater in violation of contract, and delayed utility connections, leading to health concerns for the family. This is a stark negative compared to the generally positive experiences described by other reviewers.

Source: 1 of 8 reviews • Confidence: low (single isolated incident)

Ratings

3.5

★★★★★3.5

21 reviews

5★
11
4★
2
3★
1
2★
1
1★
6

Location

10 Postal Ave #242, Moreno Valley, CA 92553

Moreno ValleyCA92553

Hours

Monday9 AM–5 PM
Tuesday9 AM–5 PM
Wednesday9 AM–5 PM
Thursday9 AM–5 PM
Friday9 AM–5 PM
Saturday10 AM–2 PM
SundayClosed

Popular Times

Amenities & Details

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lot

Details

Plus Code
WQR5+5X Moreno Valley, California
Timezone
America/Los_Angeles
Google Place ID
ChIJ31aWpEWv3IAR7YCP3UJ3Ouw

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