Illusion Flowers

Multiple customers praise the beauty and freshness of the arrangements. Several reviewers specifically mention the arrangements being 'beautifully arranged' and 'absolutely beautiful.' One review noted the flowers were 'very fresh.' However, one review described a significant discrepancy between the arrangement ordered and what was delivered, citing a lack of quality and a sparse appearance.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

Guests often mention positive interactions with staff, particularly Daisy, who is described as 'awesome,' 'super friendly,' and attentive to detail. However, one review detailed a negative experience involving poor communication, rude staff, and a refusal to resolve issues or offer a refund.

Source: 4 of 8 reviews • Confidence: medium-high (recurring theme)

Several reviewers found the online ordering process to be 'very easy.' Phone orders are also mentioned as being handled well, with staff providing recommendations and creating arrangements based on customer input.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

Multiple customers utilized the delivery service and were satisfied with the promptness and quality of the delivered arrangements. One customer, living out of the country, successfully used the service to send flowers to their mother.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

One review mentioned 'reasonable pricing,' while another noted that the price for a premium arrangement felt excessive given the quality of the flowers received. Pricing appears to be a point of contention.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)

• Pricing keywords: "fair rate", "reasonable price"

Some customers appreciated prompt communication after placing an order, including receiving photos of the bouquet before delivery. However, one reviewer experienced a complete lack of communication before delivery and difficulty reaching the shop afterward.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)