Impact Care Medical Group - Urgent Care
Location
9390 Hesperia Rd Ste 7, Hesperia, CA 92345
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What reviewers say
Impact Care Medical Group - Urgent Care receives mixed reviews on wait times, staff professionalism, and doctor thoroughness.
Themes summarized from customer reviews (sample of 8)
What is the typical wait time at Impact Care Medical Group - Urgent Care?
Several reviewers report wait times ranging from approximately 1 to 1.5 hours, with some noting longer waits of 4 hours or more, especially during busy periods.
Source: 6 of 8 reviews • Confidence: medium-high (explicit mention)
How would you describe the professionalism and thoroughness of the front desk staff and doctors?
Multiple customers praise the front desk staff for being kind and professional. The PA-C Jeanpierre is frequently noted for being thorough, attentive, and taking necessary precautions. However, some reviews criticize doctors for rushing, prescribing medication without proper examination, and being uncommunicative about test results.
Source: 5 of 8 reviews • Confidence: medium (recurring theme)
Are there concerns about insurance acceptance and service for senior patients?
One review highlights significant issues with insurance acceptance, where a patient was denied service despite being told over the phone that their insurance was accepted. The reviewer describes the staff as lazy, greedy, and incompetent, particularly regarding senior patient care.
Source: 1 of 8 reviews • Confidence: low (single conflicting report)
What is the overall cleanliness and atmosphere of the facility?
Guests often mention the cleanliness of the facility as a positive aspect, contributing to a favorable experience despite longer wait times.
Source: 2 of 8 reviews • Confidence: medium (positive feedback)
How does Impact Care Medical Group - Urgent Care compare to other urgent care centers in the area?
Several reviewers compare it favorably to other high desert urgent cares, noting it is not overly busy and appreciating the holistic approach of the medical team. However, wait times are acknowledged as typical for doctor's offices.
Source: 2 of 8 reviews • Confidence: medium (comparative feedback)
Ratings
2.7
★★★★★2.7202 reviews
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Amenities & Details
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Details
- Plus Code
- CMCX+G2 Hesperia, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJNcjKHIhdw4ARRV_7gfaUr3w
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