Impact Care Medical Group - Urgent Care

Several reviewers report wait times ranging from approximately 1 to 1.5 hours, with some noting longer waits of 4 hours or more, especially during busy periods.

Source: 6 of 8 reviews • Confidence: medium-high (explicit mention)

Multiple customers praise the front desk staff for being kind and professional. The PA-C Jeanpierre is frequently noted for being thorough, attentive, and taking necessary precautions. However, some reviews criticize doctors for rushing, prescribing medication without proper examination, and being uncommunicative about test results.

Source: 5 of 8 reviews • Confidence: medium (recurring theme)

One review highlights significant issues with insurance acceptance, where a patient was denied service despite being told over the phone that their insurance was accepted. The reviewer describes the staff as lazy, greedy, and incompetent, particularly regarding senior patient care.

Source: 1 of 8 reviews • Confidence: low (single conflicting report)

Guests often mention the cleanliness of the facility as a positive aspect, contributing to a favorable experience despite longer wait times.

Source: 2 of 8 reviews • Confidence: medium (positive feedback)

Several reviewers compare it favorably to other high desert urgent cares, noting it is not overly busy and appreciating the holistic approach of the medical team. However, wait times are acknowledged as typical for doctor's offices.

Source: 2 of 8 reviews • Confidence: medium (comparative feedback)