Imperial Highway Animal Clinic

Several reviewers note that the clinic is not responsive for simple requests and can have long wait times, while others praise the compassion and thoroughness of Dr. Jalbert and Dr. John Adam during emergencies.

Source: 4 of 8 reviews • Confidence: medium (conflicting themes)

Multiple customers highlight the compassionate and thorough nature of Dr. Jalbert and Dr. John Adam, noting they take time to explain diagnoses and treatments. However, some reviews criticize poor communication regarding prescription refills and lack of empathy in certain situations.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Two reviews specifically mention that the clinic is extremely affordable, despite initial expectations of higher costs.

Source: 2 of 8 reviews • Confidence: medium (explicit mention)

One long-term customer praises the clinic for excellent senior care, early detection of renal issues, and providing guidance on ongoing care for an elderly cat.

Source: 1 of 8 reviews • Confidence: medium (specific case)

A few reviews express frustration with slow prescription refill communication, lack of acknowledgment of prescription limits, and lengthy wait times for retail purchases, suggesting inefficiencies in their systems.

Source: 2 of 8 reviews • Confidence: low (limited evidence)

Positive reviews emphasize that the clinic excels in emergencies, with Dr. John Adam providing compassionate, hands-on care and quick response times, earning new customers.

Source: 2 of 8 reviews • Confidence: high (explicit mention)