Inland Counties Legal Services
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What reviewers say
Inland Counties Legal Services receives mixed reviews, with praise for attorney expertise and service quality, but criticism for poor call handling and unprofessional reception.
Themes summarized from customer reviews (sample of 8)
How knowledgeable and helpful are the attorneys at Inland Counties Legal Services?
Several reviewers praised the attorneys, especially Grant, for being very knowledgeable and providing excellent follow-up care. Multiple customers reported that the legal staff was attentive, made every effort to resolve cases, and genuinely cared about clients' situations, leading to successful outcomes such as case dismissal.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
What are customers' experiences with the call center or reception at Inland Counties Legal Services?
Multiple customers expressed frustration with the call center, noting long hold times, random disconnections, and unprofessional receptionists. Some reviews described the experience as a waste of time and highly unprofessional, with calls going unanswered for days.
Source: 4 of 8 reviews • Confidence: medium-high (recurring theme)
Is the office responsive and clear about its operating hours?
One reviewer found the office's voicemail confusing, stating that a message indicating the office was closed conflicted with listed hours, suggesting a lunch break between 1-2 PM without clear communication.
Source: 1 of 8 reviews • Confidence: medium (specific instance)
Would you recommend Inland Counties Legal Services for legal issues within the county?
Overall, the majority of positive reviews recommend Inland Counties Legal Services for legal issues within the county, citing helpful guidance, timely case review, and successful case resolutions. However, the negative experiences with call handling detract from the overall recommendation.
Source: 5 of 8 reviews • Confidence: medium-high (majority opinion)
Ratings
3.1
★★★★★3.188 reviews
Location
1040 Iowa Ave # 109, Riverside, CA 92507
Hours
Popular Times
Amenities & Details
Accessibility
Details
- Plus Code
- 2M36+8F Riverside, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ93kAXeCt3IARi1Syp7qdQGY
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