Inland Empire Cold Storage
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What reviewers say
Inland Empire Cold Storage receives mixed reviews on service speed, staff friendliness, and temperature control for refrigerated loads.
Themes summarized from customer reviews (sample of 8)
How quickly does Inland Empire Cold Storage load and unload shipments?
Several reviewers highlight fast loading times, with some mentioning unloading completed in under 30 minutes for large pallets. However, a few customers report significant delays, stating the facility often runs behind schedule by several hours.
Source: 6 of 8 reviews • Confidence: medium (mixed evidence)
Is the staff at Inland Empire Cold Storage friendly and professional?
Multiple customers describe the staff as super friendly and professional, noting courteous and efficient service.
Source: 4 of 8 reviews • Confidence: high (explicit mention)
Does Inland Empire Cold Storage maintain proper temperature for refrigerated (reefer) shipments?
One review specifically mentions concerns about temperature control, stating that reefers drop temperature once loaded and suggesting the facility may not fully understand reefer operation requirements.
Source: 1 of 8 reviews • Confidence: low (single concern)
Are appointments required for delivery at Inland Empire Cold Storage, and how reliable is the scheduling?
Several reviews indicate that appointments are required, but some customers report long wait times and the facility frequently running behind schedule, leading to late fees and rescheduling penalties.
Source: 3 of 8 reviews • Confidence: medium (recurring theme)
- Late fees and rescheduling fees apply for missed appointments.
Ratings
4.3
★★★★★4.323 reviews
Location
1090 Hall Ave, Jurupa Valley, CA 92509
Hours
Popular Times
Amenities & Details
Accessibility
Details
- Plus Code
- 2JMC+99 Jurupa Valley, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJDZWP8Xau3IARnl_TqNUqQPk
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