Inland Empire Optometry: Klein William A OD
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What reviewers say
Inland Empire Optometry: Klein William A OD receives mixed reviews, with some customers praising the service and others criticizing wait times and staff attitude.
Themes summarized from customer reviews (sample of 8)
How long do patients typically wait for an eye exam or glasses at Inland Empire Optometry?
Several reviews mention long wait times, with one customer reporting a wait of over a year for glasses after additional exams, while another notes being kept waiting for service. The office environment is also described as feeling rushed and commercialized.
Source: 3 of 8 reviews • Confidence: medium (mixed evidence from multiple reviews)
Is the staff at Inland Empire Optometry generally courteous and helpful?
Guests often mention courteous and helpful staff, with one review specifically praising Dr. Klein as very helpful and recommending the practice to friends. However, another review criticizes the receptionist for being rude and the office for having an unpleasant smell.
Source: 3 of 8 reviews • Confidence: medium-high (recurring theme of courteous staff with notable exceptions)
Are there any concerns about the quality or accuracy of the eye exams performed?
One review expresses concern about the accuracy of the exam for a child with ADHD and dyslexia, questioning whether the need for glasses was determined correctly due to the child's visual perception issues. No other reviews mention similar concerns.
Source: 1 of 8 reviews • Confidence: low (single specific concern)
Do customers feel valued and respected during their visits?
Multiple customers feel undervalued, with one describing being made to feel like a bother and another noting a rude receptionist who yelled. In contrast, other reviews highlight pleasant experiences and helpful interactions.
Source: 3 of 8 reviews • Confidence: medium (conflicting experiences)
Ratings
3.0
★★★★★3.08 reviews
Location
1900 N Waterman Ave, San Bernardino, CA 92404
Hours
Popular Times
Amenities & Details
Accessibility
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Details
- Plus Code
- 4PMC+39 San Bernardino, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ_fq0dXpTw4ARvnJ5vkU5dk4
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