Inland Eye Specialists - Medical Records Department

Several reviewers reported that appointment times were not honored, with staff making false promises about next availability. One reviewer mentioned being told they would be called next, only for others to be called instead.

Source: 2 of 8 reviews • Confidence: medium (explicit mention)

One reviewer criticized the staff at the Hemet office, stating they lack proper training and customer service skills. However, another reviewer praised the staff as professional and courteous, though noted lengthy waiting periods.

Source: 2 of 8 reviews • Confidence: medium (conflicting themes)

One reviewer expressed dissatisfaction with how an older mother was treated, alleging lies about prescription changes and bifocal availability, suggesting a decline in service quality for long-term patients.

Source: 1 of 8 reviews • Confidence: low (single negative anecdote)

One reviewer found the waiting period too lengthy despite professional and courteous staff, indicating that while service quality is good, wait times are a common complaint.

Source: 1 of 8 reviews • Confidence: medium (explicit mention)