Inland Family Healthcare Center
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What reviewers say
Inland Family Healthcare Center receives mixed reviews, with praise for staff friendliness and quick service, but concerns about communication delays and prescription errors.
Themes summarized from customer reviews (sample of 8)
How quickly can I get an appointment at Inland Family Healthcare Center?
Several reviewers mention that appointments are typically scheduled within a couple of weeks, which is considered reasonably fast for current standards. One review specifically notes a same-day urgent care slot was offered within a week of contacting the office.
Source: 2 of 8 reviews • Confidence: medium (explicit mention)
What do customers say about the friendliness and attentiveness of the staff?
Multiple customers highlight that the front office staff is friendly, attentive, and creates a pleasant waiting room experience. One reviewer even calls the staff “amazing and fun,” while another notes they “went out of their way” to assist with refills and referrals.
Source: 4 of 8 reviews • Confidence: high (recurring theme)
Are there concerns about communication delays or prescription accuracy?
Several negative reviews point out significant communication delays, such as waiting almost two months for critical blood work results and a nurse practitioner calling in the wrong insulin prescription. Another reviewer reports a receipt mix-up and difficulty reaching the office after hours.
Source: 4 of 8 reviews • Confidence: medium (recurring theme)
How is Dr. Hirsch perceived by patients?
Positive reviews describe Dr. Hirsch as down-to-earth, easy to talk to, and thorough, with one patient noting he took the time to explain health issues. Conversely, negative reviews criticize him for lacking knowledge on specific conditions and for prescribing medication without proper evaluation, leading to errors.
Source: 3 of 8 reviews • Confidence: medium (conflicting evidence)
What are the common issues with the front office procedures?
Critics frequently mention the front office as a source of frustration, citing rude and condescending staff, difficulty obtaining appointment windows, and billing errors. One reviewer reports being asked to print and hand-deliver extensive medical records, which they found unreasonable.
Source: 3 of 8 reviews • Confidence: medium (recurring theme)
Ratings
3.7
★★★★★3.780 reviews
Location
199 N 2nd Ave, Upland, CA 91786
Hours
Popular Times
Amenities & Details
Accessibility
Amenities
Planning
Payments
Details
- Plus Code
- 39W2+9F Upland, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJTR2qFFExw4AR_MH2Hy1kyAQ
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