Inland Internists

Multiple customers report excellent care, quick responses from doctors and staff, and satisfaction with services like prescription refills and referrals. One review noted a year-long positive experience with Dr. G.

Source: 1 of 5 reviews • Confidence: high (explicit mention)

Several reviewers criticize the administrative system, citing incorrect claim submissions leading to unexpected charges, ambiguous virtual appointment scheduling, and difficulty contacting the office for basic inquiries.

Source: 3 of 5 reviews • Confidence: high (recurring theme)

• Issues with claim submissions and billing
• Ambiguous virtual appointment scheduling

One review mentioned the office called to reschedule due to an emergency, but the receptionist was perceived as uncaring. Another review reported the office locked and unable to answer calls, leading to a switch of doctors.

Source: 2 of 5 reviews • Confidence: medium (limited evidence)

• Appointment rescheduling perceived as uncaring
• Office inaccessible on appointment day

Negative reviews express feeling treated more like a customer, with concerns about the office's responsiveness and empathy toward patient needs.

Source: 2 of 5 reviews • Confidence: medium (recurring theme)

• Perception of being treated as a customer
• Lack of empathy from receptionist