Inland Metro Medical Group
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What reviewers say
Inland Metro Medical Group receives mixed reviews, with praise for doctor care and concerns about staff communication and potential discrimination.
Themes summarized from customer reviews (sample of 8)
How would you describe the quality of care provided by the doctors at Inland Metro Medical Group?
Multiple reviewers highlight that the doctors, particularly Dr. Yury Furman, are caring, attentive, and professional. They emphasize that the physicians listen to patient concerns, develop effective treatment plans, and prioritize patient well-being. However, one reviewer alleges discriminatory treatment based on race, which contradicts the positive doctor care experiences.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
What are common complaints about the front office or administrative staff at Inland Metro Medical Group?
Several reviews mention issues with the front office staff, including difficulty reaching them by phone, long wait times, perceived rudeness, and errors in scheduling appointments. One reviewer specifically cites excessive charges for copying disability papers and claims of staff gossiping instead of completing paperwork efficiently.
Source: 4 of 8 reviews • Confidence: medium-high (recurring theme)
- Staff often busy gossiping, leading to extended appointment wait times.
- Rudeness reported by some patients during front office interactions.
- Charges of $25 per page for disability paperwork deemed excessive.
Is there any evidence of discriminatory practices at Inland Metro Medical Group?
One reviewer alleges racial discrimination, stating they were the only Black American in the office and felt the doctor made unfounded accusations of fraud, possibly influenced by racial undertones. This claim is unsupported by other reviews, which focus on positive doctor care experiences.
Source: 1 of 8 reviews • Confidence: low (single conflicting account)
How reliable is the scheduling process at Inland Metro Medical Group?
A few reviews mention scheduling difficulties, including the front office making appointment errors and requiring patients to provide printed confirmation of scheduled times. This suggests occasional reliability issues with the scheduling system.
Source: 2 of 8 reviews • Confidence: medium (limited evidence)
- Appointment errors requiring patient verification of scheduled times.
Ratings
4.4
★★★★★4.427 reviews
Location
3602 Inland Empire Blvd, Ontario, CA 91764
Hours
Popular Times
Amenities & Details
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Details
- Plus Code
- 3CCG+4Q Ontario, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJabhx8581w4ARkZoIsqajA8Y
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