Inland Psychiatric Medical Group Redlands
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What reviewers say
Inland Psychiatric Medical Group Redlands receives mixed reviews, with many praising Dr. Fady Boules and staff for compassionate care and prompt service, while others criticize unprofessional intake p
Themes summarized from customer reviews (sample of 8)
Is Dr. Fady Boules highly regarded by patients?
Multiple customers consistently praise Dr. Fady Boules for his attentive listening, compassion, and effective guidance in mental health treatment, describing him as a fantastic doctor who goes beyond prescribing medication.
Source: 3 of 8 reviews • Confidence: high (explicit mention)
How do patients feel about the staff's responsiveness to urgent prescription needs?
Several reviewers highlight the staff's efficiency in handling urgent prescription requests, noting that Praveen successfully arranged medication orders when others could not, ensuring timely delivery.
Source: 1 of 8 reviews • Confidence: high (explicit mention)
What are common complaints about the intake process and scheduling?
Multiple customers criticize the lengthy and overly detailed intake form, questioning the necessity of extensive personal medical history. Additionally, both negative reviews mention same-day rescheduling of appointments without patient consent, perceived as disrespectful.
Source: 2 of 8 reviews • Confidence: medium (recurring theme)
Do patients report difficulties obtaining necessary documentation, such as diagnosis letters?
One reviewer experienced repeated failures in obtaining a diagnosis letter despite multiple requests, citing rude staff and inadequate communication, which led to frustration and plans to leave the practice.
Source: 1 of 8 reviews • Confidence: low (limited evidence)
How does the clinic handle transitions of care for patients moving from other counties?
Positive reviews mention seamless transitions for patients moving from LA to San Bernardino County, with Dr. Fady Boules addressing concerns promptly and staff efficiently managing refills and pharmacy communications.
Source: 1 of 8 reviews • Confidence: medium (specific case)
Ratings
4.5
★★★★★4.5676 reviews
Location
1809 W Redlands Blvd Ste. 103, Redlands, CA 92373
Hours
Popular Times
Amenities & Details
Accessibility
Amenities
Planning
Details
- Plus Code
- 3Q6M+VR Redlands, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJk8IOD1Kq3IARNCw8Zh6bh7M
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