Inland Valley Retina

Multiple customers highlight the exceptional quality of care, praising Dr. Lazzarini and Dr. Kim for their knowledge, professionalism, and personalized attention. They describe the doctors as very personable, thorough, and highly knowledgeable, with one review specifically mentioning that Dr. Kim saved the patient's eyesight through outstanding effort.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

Several reviewers commend the medical assistant Paige for her kindness and willingness to answer questions, while one review notes that the receptionist Rosario was rude and unhelpful. These differing experiences reflect mixed opinions on staff interactions.

Source: 2 of 8 reviews • Confidence: medium (conflicting themes)

One reviewer reported a billing issue, stating they were sent to collections for a $71 bill without prior notice or communication, despite providing updated contact information. The reviewer felt the billing department was unresponsive and unhelpful.

Source: 1 of 8 reviews • Confidence: low (single isolated incident)

At least one reviewer mentioned that from the moment they called, they could tell the office was well-organized and professional, indicating a positive first impression of communication and operational efficiency.

Source: 1 of 8 reviews • Confidence: medium (single positive comment)