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Innovative Senior Care

Home health care service● Unknown Hours
4.5(34)
Innovative Senior Care

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All
By owner
Street View & 360°

What reviewers say

Heaven Heights Senior Care is praised for its compassionate, professional caregivers and responsive service.

Themes summarized from customer reviews (sample of 8)

How responsive is Heaven Heights Senior Care to urgent care needs?

Multiple customers noted that Heaven Heights Senior Care responds quickly to urgent requests, with one review mentioning a caregiver was provided on the same day after a late Friday call, and another highlighting immediate phone answers.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

  • Urgent care available same-day
  • Phone answered immediately

What qualities do reviewers highlight about the caregivers?

Several reviewers emphasize that caregivers are compassionate, attentive, patient, and professional. Specific names like Laura, Jacqueline, and Vicky are mentioned as particularly outstanding, but the overall theme is consistent across multiple reviews.

Source: 7 of 8 reviews • Confidence: high (recurring theme)

  • Caregivers are patient and attentive
  • Warm and friendly demeanor

Does Heaven Heights Senior Care provide personalized care plans?

Multiple customers describe personalized attention, with the owner conducting interviews and caregivers tailoring support to individual needs, such as managing dementia or post-hospital care.

Source: 4 of 8 reviews • Confidence: medium-high (recurring theme)

  • Owner conducts personal interviews
  • Tailored care for dementia and recovery

What services beyond basic care does Heaven Heights Senior Care offer?

Reviews mention that caregivers prepare balanced meals, ensure medication adherence, and provide companionship, indicating a comprehensive care approach.

Source: 3 of 8 reviews • Confidence: medium (specific mentions)

  • Meals prepared
  • Medication management
  • Companionship provided

How would you rate the overall professionalism of Heaven Heights Senior Care?

All reviewers rate the organization as very professional, with praise for the office staff, caregiver competence, and overall organization.

Source: 8 of 8 reviews • Confidence: high (explicit mention)

  • Professional office staff
  • Highly competent caregivers

Ratings

4.5

4.5

34 reviews

5
30
4
0
3
0
2
0
1
4

Location

77564 Country Club Dr Ste 228/230, Palm Desert, CA 92211

Palm DesertCA92211

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Popular Times

12a
1a
2a
3a
4a
5a
6a
7a
8a
9a
10a
11a
12p
1p
2p
3p
4p
5p
6p
7p
8p
9p
10p
11p

Amenities & Details

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lot

Payments

Debit cards

Details

Plus Code
QM5Q+GC Palm Desert, California
Timezone
America/Los_Angeles
Google Place ID
ChIJhyY3R-772oARqlyNlMC6hKw

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