Innovative Senior Care
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What reviewers say
Heaven Heights Senior Care is praised for its compassionate, professional caregivers and responsive service.
Themes summarized from customer reviews (sample of 8)
How responsive is Heaven Heights Senior Care to urgent care needs?
Multiple customers noted that Heaven Heights Senior Care responds quickly to urgent requests, with one review mentioning a caregiver was provided on the same day after a late Friday call, and another highlighting immediate phone answers.
Source: 2 of 8 reviews • Confidence: high (explicit mention)
- Urgent care available same-day
- Phone answered immediately
What qualities do reviewers highlight about the caregivers?
Several reviewers emphasize that caregivers are compassionate, attentive, patient, and professional. Specific names like Laura, Jacqueline, and Vicky are mentioned as particularly outstanding, but the overall theme is consistent across multiple reviews.
Source: 7 of 8 reviews • Confidence: high (recurring theme)
- Caregivers are patient and attentive
- Warm and friendly demeanor
Does Heaven Heights Senior Care provide personalized care plans?
Multiple customers describe personalized attention, with the owner conducting interviews and caregivers tailoring support to individual needs, such as managing dementia or post-hospital care.
Source: 4 of 8 reviews • Confidence: medium-high (recurring theme)
- Owner conducts personal interviews
- Tailored care for dementia and recovery
What services beyond basic care does Heaven Heights Senior Care offer?
Reviews mention that caregivers prepare balanced meals, ensure medication adherence, and provide companionship, indicating a comprehensive care approach.
Source: 3 of 8 reviews • Confidence: medium (specific mentions)
- Meals prepared
- Medication management
- Companionship provided
How would you rate the overall professionalism of Heaven Heights Senior Care?
All reviewers rate the organization as very professional, with praise for the office staff, caregiver competence, and overall organization.
Source: 8 of 8 reviews • Confidence: high (explicit mention)
- Professional office staff
- Highly competent caregivers
Ratings
4.5
★★★★★4.534 reviews
Location
77564 Country Club Dr Ste 228/230, Palm Desert, CA 92211
Hours
Popular Times
Amenities & Details
Accessibility
Payments
Details
- Plus Code
- QM5Q+GC Palm Desert, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJhyY3R-772oARqlyNlMC6hKw
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