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J C Auto Electric

Auto electrical service● Unknown Hours
4.7(81)
J C Auto Electric

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What reviewers say

JC Auto Electric receives mixed reviews, with praise for honesty and quality work from longtime customers, but complaints about unreliability and poor communication from others.

Themes summarized from customer reviews (sample of 8)

Is JC Auto Electric reliable for long-term automotive issues?

Multiple customers report using JC Auto Electric for over a decade, praising the owner Juan Castaneda for honesty, fair pricing, and quick service, often completing repairs within four days. However, one reviewer experienced a week-long delay without resolution and noted a decrease in fuel level upon pickup, raising concerns about reliability.

Source: 6 of 8 reviews • Confidence: medium (recurring theme of positive long-term experiences with mixed evidence of occasional delays)

  • Service turnaround: typically ≤4 days for major repairs
  • Pricing keywords: "fair rate", "reasonable price"

Does JC Auto Electric provide accurate diagnostics and maintain vehicle condition?

Five reviewers commend the accuracy of diagnostics and trustworthiness, noting that JC Auto Electric identified issues correctly and did not overcharge. Conversely, one reviewer reported a week-long unresolved battery drain issue, a drop in fuel level, and an additional safety light activation, suggesting potential lapses in diagnostic accuracy and vehicle care.

Source: 5 of 8 reviews • Confidence: medium (conflicting evidence)

  • Diagnostic accuracy: generally praised, but one case of unresolved issue
  • Vehicle condition upon return: typically maintained, except noted discrepancy in one review

How does JC Auto Electric handle communication and customer service?

Several reviewers highlight friendly and professional communication, with the owner readily discussing repairs and pricing. However, one reviewer experienced poor communication, being sent to a closed location, receiving vague explanations, and feeling that the business misrepresented work hours and OSHA compliance, leading to a negative experience.

Source: 3 of 8 reviews • Confidence: low (limited evidence)

  • Communication style: generally positive, but one instance of misleading information

What is the pricing philosophy at JC Auto Electric?

Multiple customers emphasize that JC Auto Electric does not overcharge, offering reasonable rates compared to dealership quotes. One reviewer specifically noted a lower quote for brake work ($0 needed) versus a dealership estimate of $417, reinforcing the perception of cost-effectiveness.

Source: 4 of 8 reviews • Confidence: high (explicit mention of competitive pricing)

Ratings

4.7

4.7

81 reviews

5
69
4
6
3
1
2
0
1
5

Location

10640 Ramona Ave, Montclair, CA 91763

MontclairCA91763

Hours

Monday8 AM–5:30 PM
Tuesday8 AM–5:30 PM
Wednesday8 AM–5:30 PM
Thursday8 AM–5:30 PM
Friday8 AM–5:30 PM
Saturday8 AM–5:30 PM
SundayClosed

Popular Times

6a
7a
8a
9a
10a
11a
12p
1p
2p
3p
4p
5p
6p
7p
8p
9p
10p
11p

Amenities & Details

Service options

Onsite services

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lot

Offerings

Oil change

Payments

Credit cardsDebit cardsNFC mobile payments

Details

Plus Code
376V+82 Montclair, California
Timezone
America/Los_Angeles
Google Place ID
ChIJTwxtRDkyw4ARh9qPaR4hI78

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