J & J Therapeutic Massage

Multiple customers consistently praise the skill and professionalism of the therapists. Several reviewers have noted that the therapists listen to their needs and wants, and many have had positive experiences with various therapists. One review noted that they have had appointments with 80% of the therapists and have never received a bad massage.

Source: 6 of 8 reviews • Confidence: high (recurring theme)

Guests often mention relief from back pain and other chronic issues. One customer experienced significant relief from a long-standing back problem after a session with Rosa, while another with a severe spinal injury found exceptional care and pain management with Analise, describing her as the best they've ever had.

Source: 4 of 8 reviews • Confidence: medium-high (explicit mention)

Several reviewers highlight the friendliness and helpfulness of the front desk staff, specifically mentioning Paula as being amazing and nice when scheduling appointments. However, one review expressed concerns about the professionalism of the front desk and their handling of scheduling and cancellations.

Source: 3 of 8 reviews • Confidence: medium (mixed feedback)

The business requires credit card information from new customers and charges for missed appointments without sufficient notice. They explain this policy as a way to ensure therapists are compensated for their time and to encourage reliable attendance. However, one customer found this policy unprofessional and reported being charged without receiving the service.

Source: 2 of 8 reviews • Confidence: medium (explicit mention)

• Pricing keywords: "missed appointment", "cancellation fee"

One review noted that the business has been operating for 35 years, indicating a long-standing presence in the community.

Source: 1 of 8 reviews • Confidence: low (limited evidence)

Analise is repeatedly mentioned as an exceptional therapist. Several customers describe her as the best they've ever had, noting her ability to address knots and provide significant relief. One family has found her particularly beneficial for their pain management.

Source: 4 of 8 reviews • Confidence: high (recurring theme)