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J Star Chrysler Dodge Jeep Ram of Anaheim Hills

Car dealer● Unknown Hours
★★★★★4.2(876)
J Star Chrysler Dodge Jeep Ram of Anaheim Hills

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What reviewers say

J Star Chrysler Dodge Jeep Ram of Anaheim Hills receives mixed reviews, with praise for fast, friendly service and some reports of post-sale vehicle issues.

Themes summarized from customer reviews (sample of 8)

How fast and easy is the car buying process at J Star Chrysler Dodge Jeep Ram of Anaheim Hills?

Multiple customers highlight that the buying process is seamless, quick, and efficient, often describing it as a fast experience compared to other dealerships. They appreciate the speed and ease, noting that purchases have been completed in a short time frame.

Source: 6 of 8 reviews • Confidence: high (recurring theme)

  • Reported turnarounds: same-day (walk-in), on-schedule

What is the quality of customer service and staff interaction at J Star?

Several reviewers praise the staff, mentioning names like Dawn, Wes, Chris, Jessie, Paul, and the owner Jared, for being friendly, professional, and excellent communicators. They describe interactions as respectful, transparent, and stress-free.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

  • Staff keywords: Dawn, Wes, Chris, Jessie, Paul, Jared

Are there any reports of post-sale vehicle issues at J Star?

One review details multiple problems with a recently purchased vehicle, including a bumper needing replacement, mismatched mirror colors, a faulty key fob, and immediate service reminders for oil and brake pads. The reviewer felt the issues were not adequately addressed, taking over a month to resolve.

Source: 1 of 8 reviews • Confidence: low (single conflicting report)

  • Vehicle issues reported: bumper, mirrors, key fob, oil service, brake pads

How does the owner of J Star Chrysler Dodge Jeep Ram of Anaheim Hills come across to customers?

One reviewer compliments the owner for caring deeply about customers and providing honest support, while another criticizes the owner for being inarticulate and repeating assurances without addressing concerns effectively.

Source: 2 of 8 reviews • Confidence: medium (mixed feedback)

Ratings

4.2

★★★★★4.2

876 reviews

5★
668
4★
38
3★
22
2★
15
1★
133

Location

8200 E Crystal Dr, Anaheim, CA 92807

AnaheimCA92807

Hours

Monday7 AM–8 PM
Tuesday7 AM–8 PM
Wednesday7 AM–8 PM
Thursday7 AM–8 PM
Friday7 AM–8 PM
Saturday8 AM–8 PM
Sunday10 AM–6 PM

Popular Times

6a
7a
8a
9a
10a
11a
12p
1p
2p
3p
4p
5p
6p
7p
8p
9p
10p
11p

Amenities & Details

Service options

DeliveryIn-store shoppingOnsite services

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lotWheelchair accessible restroomWheelchair accessible seating

Offerings

Car rentalCar washOil changeRepair servicesUsed goods

Planning

Appointment required

Payments

ChecksCredit cardsDebit cardsNFC mobile payments

Details

Plus Code
V7F2+7H Anaheim, California
Timezone
America/Los_Angeles
Google Place ID
ChIJb8nVyNrR3IAR-xEBVA3ebLA

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