Jack in the Box
Burgers, chicken, tacos & breakfast items fill out the menu at this fast-food chain.
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What reviewers say
Jack in the Box reviews highlight mixed experiences with customer service and food quality.
Themes summarized from customer reviews (sample of 8)
Is the customer service at this Jack in the Box location generally good?
Multiple customers praise Robert's exceptional customer service, describing him as kind, respectful, and making the experience one of the best fast food visits they've had. However, another reviewer reports poor service, stating staff ignored them for over ten minutes and showed no attention or care.
Source: 5 of 8 reviews • Confidence: medium (recurring theme for positive service, conflicting negative report)
- Positive reviews: 5 out of 8 mention Robert's service.
- Negative review: 1 out of 8 reports staff ignoring customers.
How is the food quality and accuracy at this Jack in the Box?
Several reviewers comment on the food being standard and tasty, but one customer experienced a drive-through error where a small curly fry was charged for a value curly fry, and the burger appeared to have unsatisfactory lettuce. Another reviewer noted missing items in a delivery order, though the manager later resolved the issue.
Source: 3 of 8 reviews • Confidence: medium (specific incidents mentioned in reviews)
- Drive-through pricing error reported.
- Missing drink in delivery order, later rectified by manager.
Is the cleanliness of the restaurant and restrooms a common positive note?
One reviewer specifically mentions that the restaurant and restrooms are always clean, contributing positively to their experience.
Source: 1 of 8 reviews • Confidence: low (single mention of cleanliness)
Do customers feel welcomed and greeted upon arrival?
While some customers highlight warm greetings and quick service, another reviewer repeatedly reports being left standing without acknowledgment, describing the experience as frustrating and unwelcoming.
Source: 2 of 8 reviews • Confidence: medium (conflicting experiences)
- Positive: greeted warmly and service was quick.
- Negative: no greetings, long waits, and staff appeared disengaged.
Ratings
4.0
★★★★★4.01,248 reviews
Location
15818 Apple Valley Rd, Apple Valley, CA 92307
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Details
- Plus Code
- GPQG+PW Apple Valley, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJme_hJXdkw4ARO5r4hYcGGeE
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