Jack in the Box
Burgers, chicken, tacos & breakfast items fill out the menu at this fast-food chain.
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What reviewers say
Jack in the Box reviews highlight issues with order accuracy, service attitude, and cleanliness, alongside positive remarks on food quality and convenience.
Themes summarized from customer reviews (sample of 8)
How accurate are the orders at Jack in the Box?
Several reviewers reported order inaccuracies, such as incorrect toppings (e.g., cheese added despite requests for none) and wrong side items (e.g., normal fries instead of curly fries). One case mentioned a completely wrong burger being served.
Source: 4 of 8 reviews • Confidence: medium (multiple specific instances)
What is the typical service attitude at Jack in the Box?
Customer service is frequently criticized; multiple reviews mention disrespectful behavior from staff, including eye-rolling and rude responses when customers request corrections. Some customers felt unwelcomed and decided not to return.
Source: 3 of 8 reviews • Confidence: medium (recurring theme of poor service)
How clean is the dining area at Jack in the Box?
One reviewer praised the cleanliness, noting regular cleaning by employees and a well-maintained dining area, which they appreciated. However, cleanliness was not a common topic across reviews.
Source: 1 of 8 reviews • Confidence: low (single positive mention)
What do customers say about the food quality at Jack in the Box?
Food quality receives mixed feedback. Some customers enjoy the taste, describing it as good and recommending it, while others note issues like greasy tacos and undercooked sandwiches. A few mentioned watered-down beverages.
Source: 5 of 8 reviews • Confidence: medium-high (both positive and negative mentions)
Is Jack in the Box open on time as advertised?
One reviewer reported that the dining area was locked at the advertised opening time of 6 AM, leading to frustration. This suggests potential inconsistencies with advertised opening hours.
Source: 1 of 8 reviews • Confidence: low (single incident)
How convenient is Jack in the Box for regular customers?
A reviewer highlighted the convenience of the location being close to their job and appreciated the recent remodel, which included clean seating areas. This suggests the location is valued for its accessibility and updated facilities.
Source: 1 of 8 reviews • Confidence: low (single positive comment)
Ratings
4.0
★★★★★4.01,196 reviews
Location
10110 Sierra Ave., Fontana, CA 92335
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Details
- Plus Code
- 3H97+XH Fontana, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJu59RbrdMw4ARMIs7AiNeUwg
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