Jack in the Box

Several reviewers report that service is lacking, with no greetings, long waits at the counter, and rude staff. One guest mentioned being ignored for over three minutes before being directed to a kiosk, while another waited 20 minutes for a simple order that was still incorrect.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

Multiple customers note significant delays, both in-store and in the drive-thru. One review describes a 40-minute drive-thru wait with a still-messed-up order, and another mentions waiting five minutes at the counter without acknowledgment.

Source: 5 of 8 reviews • Confidence: high (recurring theme)

Several reviews criticize the food quality, citing dry, overcooked items, incorrect orders, and poor presentation. One guest reported food poisoning after a DoorDash order, while another found the burger hard and the bun rock-like.

Source: 4 of 8 reviews • Confidence: medium (limited evidence)

One reviewer experienced difficulty reaching customer support, being on hold for 15–20 minutes without resolution, indicating poor follow-up service.

Source: 1 of 8 reviews • Confidence: low (single instance)