Jack in the Box

Multiple customers report poor customer service, citing rude staff, lack of attention to order details, and unapologetic attitudes. Several reviewers mention specific instances of employees being dismissive or unhelpful, particularly regarding missing sauces or incorrect orders.

Source: 4 of 8 reviews • Confidence: medium (explicit mention)

Some guests note that food is not always cooked to order, with complaints about stale fries, incorrect toppings, and visibly old lettuce in sandwiches. These issues suggest a lack of adherence to food handling standards.

Source: 2 of 8 reviews • Confidence: medium (explicit mention)

Several reviewers praise the drive-thru for being fast and easy, with friendly staff and hot food. However, this positive feedback is balanced by reports of slow service and rudeness from other staff members.

Source: 2 of 8 reviews • Confidence: medium-high (recurring theme)

At least one review describes the restaurant as dirty, mentioning open ketchup packets, trash on the floor, and workers in the back using inappropriate language. This suggests cleanliness is a concern for some customers.

Source: 1 of 8 reviews • Confidence: low (single report)

Multiple customers report that employees fail to honor specific order requests, such as providing extra sauces or ensuring items are included as advertised. This leads to frustration and the need for customers to return for corrections.

Source: 3 of 8 reviews • Confidence: medium (explicit mention)