Jack in the Box

Multiple customers report that substitutions are frequently incorrect; specifically, orders asking to replace ham with additional eggs consistently receive ham instead, with two buns containing ham and cheese being served despite clear requests for two eggs and cheese.

Source: 1 of 8 reviews • Confidence: medium (single review)

One review detailed a serious hygiene violation where a staff member handled food without gloves after using a cell phone, and another mentioned brown, unsuitable lettuce in a chicken sandwich, indicating potential food safety issues.

Source: 2 of 8 reviews • Confidence: medium (recurring theme of unsanitary practices)

Several reviewers noted that items included with combos, such as soft drinks, were not provided, and staff responded defensively, suggesting a pattern of order inaccuracies.

Source: 1 of 8 reviews • Confidence: medium (explicit mention)

While one reviewer praised Angie in the drive-thru for a pleasant experience and solid recommendation, overall sentiment leans negative due to food quality and order errors, though service speed was noted as satisfactory in one instance.

Source: 3 of 8 reviews • Confidence: medium-high (mixed feedback)

One review mentioned the proximity of a police station in the parking lot, describing the area as feeling safe without harassment, though this is unrelated to food service.

Source: 1 of 8 reviews • Confidence: low (irrelevant to food quality)