Jack in the Box

Multiple customers praise the customer service, especially mentioning Carlos as being professional, courteous, and providing positive vibes. However, a few reviews report issues with order taking, language barriers, and rudeness.

Source: 5 of 8 reviews • Confidence: medium-high (explicit mention)

Guests often mention that the drive-thru can be hit-or-miss; some report difficulties with hearing orders and needing to repeat them multiple times, while others find it satisfactory with correct orders and reasonable wait times.

Source: 3 of 8 reviews • Confidence: medium (conflicting themes)

Several reviewers note that the app had initial issues with order placement, but these were resolved after an update, leading to convenient ahead-of-time ordering and digital deals.

Source: 2 of 8 reviews • Confidence: medium-high (post-update improvement)

Opinions vary; some guests find the food satisfactory for a quick bite, while others report problems such as undercooked chicken and old-tasting fries, suggesting inconsistent quality.

Source: 3 of 8 reviews • Confidence: medium (mixed evidence)

Multiple customers comment that the location is always clean, contributing positively to their overall experience.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

One review criticizes the kiosk, stating that workers rarely assist and prioritize drive-thru, making cash payments difficult.

Source: 1 of 8 reviews • Confidence: low (single mention)