Jamal Abdel-Rahman, M.D.
Photos
What reviewers say
Multiple reviews criticize Jamal Abdel-Rahman, M.D.'s office for poor service, rudeness, and inadequate medical attention, while a few praise the staff's friendliness.
Themes summarized from customer reviews (sample of 8)
How would you describe the overall patient experience at Jamal Abdel-Rahman, M.D.'s family practice?
Several reviewers report a negative experience, citing rudeness from both the doctor and staff, long waits, dismissive treatment of symptoms, and administrative errors such as incorrect referrals. One review specifically mentions a hostile demeanor and poor communication skills. Conversely, a few reviews highlight a welcoming environment and helpful staff. The majority of feedback leans negative.
Source: 7 of 8 reviews • Confidence: high (explicit mention)
- Common issues: rudeness, dismissive attitude, long waits, administrative errors.
- Positive note: friendly staff in some instances.
What are the concerns regarding the doctor's medical attention and follow-up?
Multiple customers express dissatisfaction with the doctor's minimal attention, lack of thorough examination, and poor follow-up. One review notes that the doctor prescribed an inappropriate treatment for scar tissue and failed to provide necessary referrals correctly. Another highlights a lack of communication about treatment plans, leading to missed diagnostic steps like an x-ray. These issues suggest a pattern of inadequate care.
Source: 5 of 8 reviews • Confidence: medium-high (recurring theme)
- Issues: dismissive of symptoms, insufficient examination, incorrect referrals.
How does the office environment affect patient comfort?
Guests often mention an unpleasant atmosphere, including stale cigarette smoke and inappropriate TV content in the waiting room. One review describes the waiting room as having a show with sexual references and violence, which was distressing for accompanying children. Additionally, the office's appearance of neglect and the staff's preoccupation with non-medical matters (e.g., discussing Botox) were noted as contributing to a negative vibe.
Source: 4 of 8 reviews • Confidence: medium (limited evidence)
- Environmental complaints: stale smell, inappropriate TV content, perceived neglect.
Are there any positive aspects mentioned about the staff?
A couple of reviews specifically praise the staff, describing them as super nice, very welcoming, and helpful in every way. These positive remarks contrast with the broader negative feedback about the doctor's conduct and office management.
Source: 2 of 8 reviews • Confidence: medium (explicit mention)
- Positive feedback: friendly and helpful staff.
Ratings
3.2
★★★★★3.238 reviews
Location
4950 San Bernardino St, Montclair, CA 91763
Hours
Popular Times
Amenities & Details
Accessibility
Amenities
Planning
Payments
Details
- Plus Code
- 38H3+F6 Montclair, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJKwDWRIcxw4ARw7PTUYi6Wj4
Other matches
Compare similar listings from your search — explore higher- and lower-rated options nearby.