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Janelle Cyrus - State Farm Insurance Agent

Insurance agency● Unknown Hours
4.9(426)
Janelle Cyrus - State Farm Insurance Agent

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What reviewers say

State Farm Insurance Agent Janelle Cyrus and her staff, especially Marcus McCrary and Brooke Gomez, are praised for excellent, patient, and thorough service in policy switching and explanations.

Themes summarized from customer reviews (sample of 8)

How responsive and helpful is the State Farm team when switching insurance policies?

Multiple customers highlight that the State Farm team, particularly Marcus McCrary and Brooke Gomez, were exceptionally helpful in breaking down policy details, saving money, and providing patient, thorough assistance throughout the switch process.

Source: 8 of 8 reviews • Confidence: high (explicit mention)

What do reviewers say about the professionalism and knowledge of the agents?

Guests often mention that agents like Marcus McCrary and Brooke Gomez are courteous, knowledgeable, professional, and take the time needed to answer questions, instilling confidence in the insurance choice.

Source: 8 of 8 reviews • Confidence: high (explicit mention)

How satisfied are customers with the clarity of explanations provided by the staff?

Several reviewers state that the staff clearly explained options and policies, making the process easy for first-time policy buyers and those switching after many years with another provider.

Source: 8 of 8 reviews • Confidence: high (explicit mention)

Do customers feel they received good value and competitive pricing?

Multiple customers report substantial savings on monthly bills and being presented with various offers rather than just the most expensive option, indicating good value and competitive pricing.

Source: 8 of 8 reviews • Confidence: high (explicit mention)

What overall sentiment do reviewers express about their experience with State Farm?

Reviewers consistently express high satisfaction, giving 5-star ratings and describing experiences as fantastic, patient, professional, and highly recommendable, with some even giving a 10/10 rating.

Source: 8 of 8 reviews • Confidence: high (recurring theme)

Ratings

4.9

4.9

426 reviews

5
409
4
9
3
0
2
0
1
8

Location

42335 Washington St Ste A, Palm Desert, CA 92211

Palm DesertCA92211

Hours

Monday9 AM–5 PM
Tuesday9 AM–5 PM
Wednesday9 AM–5 PM
Thursday9 AM–5 PM
Friday9 AM–5 PM
SaturdayClosed
SundayClosed

Popular Times

Amenities & Details

From the business

Identifies as Black-ownedIdentifies as veteran-ownedIdentifies as women-owned

Service options

Online appointmentsOnsite services

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lot

Details

Plus Code
PMRW+H8 Palm Desert, California
Timezone
America/Los_Angeles
Google Place ID
ChIJK-hhIL392oARQBn7Pn7kxLA

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