Jiffy Lube
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What reviewers say
Jiffy Lube receives mixed reviews, with some customers praising fast, friendly service and others reporting issues with unavailable parts and unmet promises.
Themes summarized from customer reviews (sample of 8)
Is the oil change service at Jiffy Lube typically quick?
Multiple customers report that the oil change is fast and efficient, often completing the service in a short time without needing an appointment.
Source: 6 of 8 reviews • Confidence: high (explicit mention)
How would you describe the staff's friendliness and professionalism at Jiffy Lube?
Several reviewers describe the staff as friendly, kind, and professional, with specific mentions of helpful explanations and a positive attitude.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
Are there any common complaints about parts availability or service completeness?
A few reviews note issues such as running out of oil filters, not replacing wiper blades as requested, and failing to top off tire air pressure, leading to dissatisfaction.
Source: 3 of 8 reviews • Confidence: medium (limited evidence)
Do customers receive discounts when promised services are not fulfilled?
One review mentions a promised discount that was not applied, indicating potential inconsistencies in promised financial adjustments.
Source: 1 of 8 reviews • Confidence: low (single instance)
Is the pricing considered fair for the service provided?
One reviewer specifically notes that the price is fair for the fast and quality service received.
Source: 1 of 8 reviews • Confidence: medium (explicit mention)
Do staff members explain the service details to customers?
Multiple customers mention that staff were knowledgeable and took the time to explain what was being done, enhancing customer satisfaction.
Source: 4 of 8 reviews • Confidence: high (explicit mention)
Ratings
4.7
★★★★★4.71,451 reviews
Location
3601 Highland Ave, Highland, CA 92346
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Offerings
Payments
Details
- Plus Code
- 4QPR+5Q Highland, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJVT0dWj1Vw4ARjwKYqwVXsHM
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