Joanna Ayala, MD

Multiple customers report that the front desk staff often fails to answer calls, leaves callers on hold for long periods, and is unprofessional. One reviewer noted that the staff laughed and talked among themselves while patients waited. However, one recent caller experienced a smooth, courteous interaction.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

• Recent update shows improved phone response.

Several reviewers express strong satisfaction with Dr. Ayala, describing her as caring, thorough, and the primary reason they remain patients despite other issues. One reviewer specifically praised Dr. Ayala's PA, Linda Anderson, for being thorough and wonderful.

Source: 3 of 8 reviews • Confidence: medium-high (positive feedback from multiple sources)

Many customers report difficulty scheduling appointments due to unanswered calls and unprofessional staff. However, one recent update indicates that appointment and referral processes went smoothly with good follow-up via phone, text, and email.

Source: 5 of 8 reviews • Confidence: medium (conflicting themes)

One reviewer noted mistakes on their paperwork, such as incorrect email address and name spelling, suggesting potential inaccuracies in patient information handling.

Source: 1 of 8 reviews • Confidence: low (single mention)