John S. Rossi, OD
Location
615 N Palm Ave, Ontario, CA 91762
Photos
What reviewers say
John S. Rossi, OD receives overwhelmingly positive feedback for exceptional eye care and staff courtesy, though a few customers report communication issues.
Themes summarized from customer reviews (sample of 8)
Is Dr. Rossi considered the best optometrist by his patients?
Multiple customers describe Dr. Rossi as the best optometrist ever, praising his expertise, kindness, and long-term care. One reviewer has been his patient since 2nd grade and credits him with preventing blindness over 28 years.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
How would you rate the customer service at John S. Rossi, OD?
Guests often mention the welcoming and polite nature of the staff, with specific praise for Sandra and Jesse. One review highlights Sandra's exceptional assistance during an examination.
Source: 4 of 8 reviews • Confidence: high (recurring theme)
What are common concerns about the ordering process for glasses?
Several reviews note issues with communication and timelines for prescription glasses. One customer experienced a two-week delay without notification, leading to frustration with staff responsiveness, particularly from Sandra.
Source: 2 of 8 reviews • Confidence: medium (limited evidence)
Are there any reports of lost or incorrect eyewear?
One review describes a problematic experience where glasses were initially reported lost and later adjusted to a different prescription, indicating poor communication.
Source: 1 of 8 reviews • Confidence: low (single incident)
Ratings
4.3
★★★★★4.334 reviews
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Details
- Plus Code
- 389W+VF Ontario, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJhwXEyvIzw4ARsbiMXi6uorI
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