Jonathan's Cleaners

Multiple customers praise Jonathan's Cleaners for providing quality cleaning and excellent service, with several mentioning satisfaction after using their services for many years. Guests often mention attention to detail.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Experiences with alterations are mixed. Some reviewers have had positive experiences with alterations over many years, while others report poor quality work and difficulty getting issues resolved, including puckering and incorrect stitching. One review specifically advises against using them for alterations.

Source: 3 of 8 reviews • Confidence: medium (conflicting reports)

Pricing is a point of contention. Several reviewers find the prices fair and reasonable, while one review describes the wedding dress cleaning cost as 'price gouging' at $250 for a simple dress. Another review mentions a significant price increase for cleaning without prior notification.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

• Pricing keywords: "fair rate", "reasonable price"

Customer service experiences vary. Some customers describe friendly employees, while others have reported unhelpful staff and difficulty resolving issues, including a lack of communication and accountability regarding pricing. One review describes feeling disregarded and left alone after a concerning pricing experience.

Source: 3 of 8 reviews • Confidence: medium (conflicting reports)

One review expresses disappointment with the wedding dress cleaning and preservation service, citing a significant unexpected price increase and a lack of communication regarding delays and pricing. Another review mentions that the business was one of the few local options offering both cleaning and preservation.

Source: 2 of 8 reviews • Confidence: low (limited evidence)

One review raised concerns about the lack of transparency in pricing, noting an inability to receive an itemized receipt or explanation of costs, leading to concerns about accountability.

Source: 1 of 8 reviews • Confidence: low (limited evidence)