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Jorge Urbina - State Farm Insurance Agent

Insurance agency● Unknown Hours
★★★★★5.0(251)
Jorge Urbina - State Farm Insurance Agent

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By owner
Street View & 360°

What reviewers say

State Farm Insurance Agency, led by Jorge Urbina, is praised for exceptional customer service, clear communication, and proactive problem-solving across multiple reviews.

Themes summarized from customer reviews (sample of 8)

How responsive and patient are the agents at Jorge Urbina - State Farm Insurance Agent?

Multiple customers highlight the agents' professionalism, responsiveness, and patience in answering questions, making complex insurance topics easy to understand.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

What is the quality of communication and explanation provided by the staff?

Guests often mention that the team communicates fast and clearly, taking the time to answer all questions and ensure comfort with policies.

Source: 6 of 8 reviews • Confidence: high (recurring theme)

How does the agency handle urgent or unexpected insurance issues?

One review notes that Jorge Urbina personally intervened to resolve a policy termination issue quickly by communicating directly with underwriters, demonstrating proactive problem-solving.

Source: 1 of 8 reviews • Confidence: medium (specific case)

What is the overall atmosphere and friendliness of the office environment?

Several reviewers describe the office as clean, welcoming, and staffed by friendly individuals, including a memorable owner interaction that boosted confidence in the decision.

Source: 2 of 8 reviews • Confidence: medium (environmental impression)

How are specific agents like Jessica and Marina regarded?

Jessica is repeatedly praised for her professionalism, knowledge, and thoroughness, while Marina is noted for her patience and ability to secure business insurance on the same day.

Source: 4 of 8 reviews • Confidence: medium-high (agent-specific praise)

Ratings

5.0

★★★★★5.0

251 reviews

5★
249
4★
1
3★
0
2★
0
1★
1

Location

2741 Hamner Ave Ste 105, Norco, CA 92860

NorcoCA92860

Hours

Monday9 AM–5 PM
Tuesday9 AM–5 PM
Wednesday9 AM–5 PM
Thursday9 AM–5 PM
Friday9 AM–2 PM
SaturdayClosed
SundayClosed

Popular Times

Amenities & Details

From the business

Identifies as Latino-owned

Service options

Onsite services

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lotWheelchair accessible restroomWheelchair accessible seating

Details

Plus Code
WCCR+QX Norco, California
Timezone
America/Los_Angeles
Google Place ID
ChIJD4cDZS0uw4ARf7kbHZD2oVo

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