Justine Yang Realtor

Multiple customers noted that Justine informed them it was customary to include several items, such as TV wall mounts, garage storage racks, the washer/dryer, and a top-of-the-line refrigerator, despite the sellers' initial reluctance. Ultimately, the sellers agreed to include these items under pressure to proceed with escrow.

Source: 1 of 1 review • Confidence: high (explicit mention)

Several reviewers reported that the customary deadline for removing contingencies was communicated as 21 days from escrow start, though research indicated it should be 17 days. The sellers experienced a delay, leading to frustration and concerns about losing market time.

Source: 1 of 1 review • Confidence: high (explicit mention)

Guests often mentioned receiving little to no updates from Justine throughout the escrow period, requiring them to actively seek information about the status of contingency removal and other critical details.

Source: 1 of 1 review • Confidence: high (explicit mention)

Multiple customers expressed dissatisfaction with Justine's responses, noting that she repeatedly stated 'there's nothing more I can do' when pressed for options or explanations, especially regarding the lack of contingency removal and potential legal repercussions.

Source: 1 of 1 review • Confidence: high (explicit mention)

The review highlighted a perceived lack of professional representation, with the sellers feeling that Justine disengaged from negotiations and refused to advocate on their behalf, forcing them to handle final documents and key handover independently.

Source: 1 of 1 review • Confidence: high (explicit mention)

One review noted that while the broker of Justine provided clearer explanations and better support, the overall experience with Justine was marked by frustration and a sense of being inadequately represented.

Source: 1 of 1 review • Confidence: medium (single instance)