K & J Auto Electric Mobile Services

Several reviewers highlight that the business often returns vehicles in 1 to 1.5 days, with one noting a same-day repair for a computer glitch. However, one customer reported a delay of three weeks after a battery replacement, suggesting variability in turnaround times.

Source: 5 of 8 reviews • Confidence: medium-high (explicit mention)

Multiple customers express dissatisfaction with hidden costs and unexpected price increases. One reviewer was quoted $600-$800 but was later billed $950, while another was charged $140 for a $40 part and $200 for a power window switch. These instances indicate a recurring theme of undisclosed fees.

Source: 4 of 8 reviews • Confidence: high (recurring theme)

• Pricing keywords: "hidden fees", "unexpected price increase"

Several reviews criticize the diagnostic accuracy. One customer was misdiagnosed with a needed transmission replacement, which was later found to be a simple speed sensor issue at another dealership. Another reviewer was charged for a diagnostic test that took three days and led to an incorrect conclusion. These cases suggest a pattern of inaccurate diagnostics.

Source: 3 of 8 reviews • Confidence: medium (limited evidence)

• Diagnostic keywords: "misdiagnosed", "incorrect conclusion"

One reviewer experienced a significant delay, with the technician arriving an hour and 30 minutes late despite a confirmed appointment time. This reflects a recurring issue with appointment reliability.

Source: 1 of 8 reviews • Confidence: low (single instance)

Several positive reviews praise the staff as helpful, fair, and reliable. One customer specifically mentioned that the team was very helpful during a bind and resolved issues quickly. However, these positive remarks are balanced by the negative experiences highlighted elsewhere.

Source: 4 of 8 reviews • Confidence: medium-high (explicit mention)

• Staff keywords: "helpful", "fair", "reliable"