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Kaiser Permanente Moreno Valley Heacock Medical Offices

Medical clinic● Unknown Hours
★★★★★4.5(286)
Kaiser Permanente Moreno Valley Heacock Medical Offices

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By owner
Street View & 360°

What reviewers say

Kaiser Permanente Moreno Valley Heacock Medical Offices receives mixed reviews, with strong praise for phlebotomy and staff friendliness, but criticism for a specific doctor's demeanor.

Themes summarized from customer reviews (sample of 8)

How is the phlebotomy service at Kaiser Permanente Moreno Valley Heacock Medical Offices?

Multiple customers highlight the phlebotomy experience as quick, painless, and highly efficient, with specific praise for staff like Pamela B and Tiy M.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

  • Phlebotomist names mentioned: Pamela B, Tiy M

What is the general opinion on the administrative and nursing staff at this clinic?

Guests often mention warm, welcoming, and professional administrative and nursing staff, contributing to a positive overall experience.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

  • Specific staff praised: Admin staff, nurse who checked in, Dr. Min

How does Dr. Sheleste Verrna Ladson MD receive feedback?

One review criticizes Dr. Sheleste Verrna Ladson MD for ignoring the chief complaint and having an unpleasant demeanor.

Source: 1 of 8 reviews • Confidence: low (single negative review)

What are the experiences with Dr. Sandra Ruezga and the eyewear selection process?

A review praises Dr. Sandra Ruezga for being informative, patient, and thorough in addressing eye health concerns, and notes Krista C.'s helpful guidance in selecting glasses.

Source: 1 of 8 reviews • Confidence: medium (specific positive review)

  • Staff mentioned: Dr. Ruezga, Krista C.

Is the lab experience consistently positive?

While several reviews commend the lab and phlebotomy, one review reports difficulty drawing blood due to needle movement.

Source: 2 of 8 reviews • Confidence: medium (conflicting themes)

Ratings

4.5

★★★★★4.5

286 reviews

5★
233
4★
17
3★
2
2★
4
1★
30

Location

12815 Heacock St, Moreno Valley, CA 92553

Moreno ValleyCA92553

Hours

Monday8 AM–6 PM
Tuesday8 AM–6 PM
Wednesday8 AM–6 PM
Thursday8 AM–6 PM
Friday8 AM–6 PM
SaturdayClosed
SundayClosed

Popular Times

6a
7a
8a
9a
10a
11a
12p
1p
2p
3p
4p
5p
6p
7p
8p
9p
10p
11p

Amenities & Details

Service options

Onsite services

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lotWheelchair accessible restroom

Amenities

Restroom

Planning

Appointment requiredAppointments recommended

Payments

Credit cardsDebit cardsNFC mobile payments

Details

Plus Code
WQM3+WV Moreno Valley, California
Timezone
America/Los_Angeles
Google Place ID
ChIJi9hfvRim3IARZT9_2niOuE4

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