Kaiser Permanente Murrieta Medical Offices

Multiple customers express deep gratitude for the professionalism and kindness of the staff, noting seamless surgical care, excellent check-in and lab services, and attentive physicians. However, a few reviews highlight scheduling delays and hygiene issues.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

Several reviewers commend the front desk staff member (a black male on the second floor of Building Two), Nurse Mark, Nurse Diana, Dr. James from the anesthesia team, Dr. Connie, and receptionist Winnie along with phlebotomist Gina for their professionalism and kindness.

Source: 5 of 8 reviews • Confidence: medium-high (recurring theme)

Two reviews mention scheduling problems: one reports a flu shot desk not staffed at advertised hours, and another describes being turned away from urgent care due to perceived contracted hours, leading to inconvenience.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)

One review points out hygienic issues such as paper towels hanging in trash bins and dispensers too close to sinks, suggesting a need for improved cleanliness protocols.

Source: 1 of 8 reviews • Confidence: low (single mention)

One reviewer strongly praises Kaiser for prioritizing patient care over unnecessary billing, contrasting it favorably with private practices they felt over-treat for financial gain.

Source: 1 of 8 reviews • Confidence: medium (explicit mention)