Kaiser Permanente San Bernardino Medical Offices

Several reviewers reported long wait times, with one experiencing a 25‑minute wait after being checked in at 8:45 for an 8:30 appointment and another waiting 20 minutes in line before being told they were too late. However, another guest mentioned being seen on time.

Source: 3 of 8 reviews • Confidence: medium (mixed evidence)

Multiple customers praised the staff, describing them as friendly, kind, attentive, and professional. One reviewer specifically highlighted Dr. Lee and Dr. Barbosa as excellent, while another mentioned the staff answered all questions before a prescription pickup.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

One review noted dissatisfaction with the new renovations, stating the seating was uncomfortable and criticized the design as hostile architecture. Another reviewer complained that the clinic often lacked the specific medication they needed, leading them to go to a different location.

Source: 2 of 8 reviews • Confidence: medium (specific complaints)

One reviewer felt dismissed and accused of lying, reporting that the doctor did not provide an X‑ray despite a back‑pain history and treated them as if seeking time off without effort. Conversely, another elderly patient appreciated thorough examinations and timely service from Dr. Barbosa.

Source: 2 of 8 reviews • Confidence: low (conflicting experiences)