Kellems Automotive

Multiple customers report high reliability, describing the team as honest, thorough, and efficient, with repairs completed quickly and at fair prices. However, a few reviews mention recurring problems after service, indicating inconsistent reliability.

Source: 6 of 8 reviews • Confidence: medium (recurring theme with some conflict)

Guests often mention excellent customer service, describing the staff as friendly, respectful, and knowledgeable. The owner and his niece are highlighted for treating customers well, especially women, and providing clear communication.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Several reviewers note that the pricing is affordable and lower than competitors, contributing to overall satisfaction with the value received.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Multiple customers report quick turnaround times, with some noting they were attended to within 20 minutes for smog tests despite a short wait.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

A couple of reviews express dissatisfaction, stating that issues persisted or worsened after service, and that the shop charged for work that did not resolve the problem, leading to wasted time and additional costs.

Source: 2 of 8 reviews • Confidence: low (limited evidence)