KELLER WILLIAMS

Multiple customers report mixed experiences. Several reviewers had negative encounters with specific agents, describing them as crass, unprofessional, or lacking transparency. However, five of the six reviews were positive, praising the agency as a great place. Overall, reliability appears inconsistent depending on the agent involved.

Source: 6 of 6 reviews • Confidence: medium (mixed evidence)

Several reviewers criticized specific agents—Robert Kalin and Mark Tucker—for being unprofessional, with complaints about crass behavior, lack of transparency, and unwanted post-closure contact. These issues led to negative experiences and the need to block further communication.

Source: 2 of 6 reviews • Confidence: high (explicit mention)

Five of the six reviews were overwhelmingly positive, describing the agency as a great place to work with. Guests often mention satisfaction with the overall service and experience, though they do not specify particular agents.

Source: 5 of 6 reviews • Confidence: high (explicit mention)

One review noted that Heath Hilgenberg, the owner of the Keller Williams office in La Quinta, Palm Springs, Rancho Mirage, and Redlands, did not follow up appropriately on escalated complaints regarding an unprofessional agent. This led to ongoing distress for the customer.

Source: 1 of 6 reviews • Confidence: medium (single report)