Kelly Nails & Spa

Experiences vary. Several reviewers have praised the quality of the nail work, noting that their nails came out amazing and were of good quality, lasting a long time. However, other customers have reported a decline in quality over the past year, with gel polish chipping quickly and powdered nails also chipping within a few days.

Source: 6 of 8 reviews • Confidence: medium (mixed feedback)

Multiple customers mention feeling rushed during their appointments, particularly for pedicures and manicures. Some reviewers noted technicians rushing through the process, leading to mistakes like cuts and uneven filing. One review specifically mentioned a technician getting impatient and sloppy.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Several reviewers describe the salon as beautiful and clean, appreciating its smaller size and quiet environment. Guests often mention a relaxing and distraction-free experience.

Source: 2 of 8 reviews • Confidence: medium-high (recurring theme)

One review noted great pricing for gems, 3D flowers, ombre, and medium sets, mentioning a price of $71. Other reviews mention the cost of services, but do not provide specific pricing details.

Source: 1 of 8 reviews • Confidence: low (limited evidence)

• Pricing keywords: "fair rate", "reasonable price"

Some customers have reported negative interactions with technicians, including rudeness, impatience, and a lack of customer service. One review mentioned a technician getting angry with the customer. Additionally, some reviewers noted that employees sometimes talk about customers.

Source: 3 of 8 reviews • Confidence: medium (explicit mention)

Several reviews express concerns about technicians being rough during pedicures, resulting in cuts and even infections. One customer mentioned nursing an infection after a pedicure. Another review described a technician filing down the customer's skin instead of using acetone to remove gel polish.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

Some customers have reported discrepancies between what they requested and what they received. One review mentioned being lied to about the availability of a specific chrome color and receiving a different finish instead. Another customer had acrylic applied sloppily, with the product getting on their fingers.

Source: 2 of 8 reviews • Confidence: medium (explicit mention)