Kemper Insurance

Several reviewers describe the company as unresponsive and rude, with agents hanging up on callers and failing to return messages. One reviewer specifically mentions Arturo Vidal being sassy and disrespectful.

Source: 1 of 8 reviews • Confidence: low (single negative review)

One customer reports payment issues, stating that funds from a November payment were misapplied to December, and additional charges were applied in January and February without explanation.

Source: 1 of 8 reviews • Confidence: low (single negative review)

Multiple customers complain about long delays in claim processing, with some cases taking weeks or months. Adjusters are described as unhelpful, and communication is poor, leading to extended waits for repairs and rental reimbursements.

Source: 4 of 8 reviews • Confidence: high (recurring theme across multiple reviews)

• Claim processing delays reported for 4+ weeks
• Rental reimbursement issues mentioned

Two reviews allege financial misconduct, with one customer stating funds were withdrawn without refund and another reporting a prolonged wait for reimbursement after a totaled car in October 2024, still unresolved in June 2025.

Source: 2 of 8 reviews • Confidence: medium (conflicting evidence)

• Refund requests pending for 6 months
• Claims of being treated rudely and unprofessionally

The overwhelming majority of reviews (all 8 in the payload) describe Kemper Insurance as the worst, citing poor service, unresponsive staff, billing errors, and prolonged claim delays. No positive feedback is present.

Source: 8 of 8 reviews • Confidence: high (explicit mention in all reviews)