KFC
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
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What reviewers say
KFC reviews highlight issues with pricing, portion accuracy, food quality, hygiene, and service, alongside a few positive experiences.
Themes summarized from customer reviews (sample of 8)
Does KFC sometimes charge more than advertised for promotions?
Several reviewers reported being charged more than the advertised promotion price. One customer expected $10 for eight pieces on a Tuesday promotion but was charged $12, and the order contained only seven pieces.
Source: 1 of 8 reviews • Confidence: low (single isolated incident)
Have customers experienced food safety issues at this KFC?
Multiple customers reported food poisoning symptoms after eating at this KFC, including severe illness lasting over 18 hours and a baby developing fever, diarrhea, and vomiting.
Source: 2 of 8 reviews • Confidence: medium (recurring theme of illness)
Is the quality of chicken and fries often criticized?
Several reviews criticized the chicken as being overly greasy, old, and inconsistently cooked, with some pieces undercooked or overcooked. The fries were described as horrible and stinky.
Source: 2 of 8 reviews • Confidence: medium (recurring theme of poor food quality)
Do customers encounter service problems such as order cancellations or rude staff?
At least two reviews mentioned service issues: one reported an app order canceled without notification and no refund, and another described a rude server insisting on an incorrect order count.
Source: 2 of 8 reviews • Confidence: medium (multiple distinct service complaints)
Are there any positive experiences reported at this KFC?
One reviewer praised the staff for being welcoming and efficient, noted accurate order fulfillment, and enjoyed the crispy, juicy chicken and comfortable ambiance, recommending the restaurant highly.
Source: 1 of 8 reviews • Confidence: high (explicit positive feedback)
Do customers sometimes receive insufficient sauces for their orders?
One customer complained about receiving only three sauces for 14 pieces of chicken and being charged extra for additional sauces, alongside criticism of hard, flat bread and old chicken.
Source: 1 of 8 reviews • Confidence: low (single isolated incident)
Ratings
3.6
★★★★★3.6305 reviews
Location
4135 Chino Hills Pkwy, Chino Hills, CA 91709
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Details
- Plus Code
- X7JP+W8 Chino Hills, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJLUSo-EfN3IARiF02vDgXfPc
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