Khai D Medical Clinic
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What reviewers say
Khai D Medical Clinic receives mixed reviews, with praise for Dr. Do's care and professionalism alongside complaints about staff behavior and scheduling issues.
Themes summarized from customer reviews (sample of 8)
Is Dr. Do responsive and caring?
Multiple customers report that Dr. Do is very responsive, listens attentively, and genuinely cares about patients' health, leading to improved outcomes.
Source: 3 of 8 reviews • Confidence: high (explicit mention)
How is the staff's communication and professionalism?
Several reviewers criticize the staff for being rude, unprofessional, and unhelpful, with incidents of yelling and poor adherence to HIPAA guidelines.
Source: 4 of 8 reviews • Confidence: high (explicit mention)
Are appointment scheduling and follow-up efficient?
Multiple customers mention long wait times on hold, missed appointment reminders, and difficulties rescheduling, indicating scheduling inefficiencies.
Source: 3 of 8 reviews • Confidence: medium (recurring theme)
Does the clinic provide clear medical education and support for chronic conditions like diabetes?
One reviewer highlights that Dr. Do provided detailed, easy-to-understand guidance on managing diabetes, significantly improving their health.
Source: 1 of 8 reviews • Confidence: medium (specific example)
Is the clinic welcoming and helpful for patients needing interpreters?
One review notes racial profiling and a lack of interpreter support for Hispanic patients, suggesting cultural insensitivity.
Source: 1 of 8 reviews • Confidence: low (single incident)
Ratings
2.2
★★★★★2.231 reviews
Location
9880 Central Ave, Montclair, CA 91763
Hours
Popular Times
Amenities & Details
Accessibility
Amenities
Planning
Payments
Details
- Plus Code
- 38F6+Q4 Montclair, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ7XS6zCwyw4ARFBYXYwBSyH8
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