Kids Health First Pediatrics

Multiple customers report quick appointment scheduling for urgent cases, such as a same-day visit arranged by a sweet office staff member. However, one review notes a significant delay in diagnosing a serious condition, taking over a month before ordering necessary tests and failing to promptly send a prescription, leading to an emergency room visit.

Source: 2 of 8 reviews • Confidence: medium (conflicting experiences)

Several reviewers highlight the professionalism of Nurse Practitioner Joanne and Dr. Reyes, noting they listen attentively to questions and concerns, provide thorough explanations, and maintain a clean, well-kept office environment. Patients appreciate the caring attitude and willingness to follow up after hours.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

Multiple customers express high satisfaction, recommending Dr. Cruz and Dr. Reyes to others and stating they will not go elsewhere. They value the doctors' knowledge, listening skills, and the clean, friendly atmosphere of the office.

Source: 5 of 8 reviews • Confidence: high (recurring theme)

One review criticizes the staff for failing to acknowledge mistakes, shifting blame, and being rude and dismissive when addressing an urgent health issue, leading the family to avoid returning.

Source: 1 of 8 reviews • Confidence: low (single negative account)