Kitty's Nail

Multiple customers highlight that Kitty's Nail is very clean, with a focus on cleanliness and great customer service. Several reviews specifically mention the cleanliness and recommend booking an appointment.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Opinions are divided. Several reviewers praise the staff, especially mentioning Chi and Nicole, for their creative designs and gentle service, describing experiences as excellent and family-like. However, at least two reviews report poor customer service, uneven nail work, and instances of staff ignoring client discomfort, leading to dissatisfaction and a decision not to return.

Source: 7 of 8 reviews • Confidence: medium (conflicting themes)

Five of eight reviewers recommend booking an appointment in advance, noting that it enhances the experience and ensures timely service.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

One review mentions a change in payment policy, stating that the salon is no longer accepting credit cards and instead requires payment via Zelle to a personal cell number, which raised suspicion among some customers.

Source: 1 of 8 reviews • Confidence: low (limited evidence)