KT Le Optometry

Multiple customers consistently praise Dr. Le for being kind, patient, thorough, and efficient, providing detailed answers to their questions and addressing concerns.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

Several reviewers criticize the front office staff for incompetence, rudeness, and poor organization. Issues include being transferred without resolution, difficulty obtaining medical records, appointment cancellations without notice, and unhelpful receptionists.

Source: 5 of 8 reviews • Confidence: high (recurring theme)

One review noted a prescription error for eyeglasses that required additional testing at a cost, indicating potential issues with prescription verification and customer service for correcting mistakes.

Source: 1 of 8 reviews • Confidence: medium (limited evidence)

Multiple customers mention that KT Le Optometry is located inside Costco, which some find convenient, while others note logistical issues such as appointment cancellations due to tardiness.

Source: 2 of 8 reviews • Confidence: medium (mixed feedback)