L.A. Custom Pools & Spas, Inc.

Multiple customers highlight the company's high-quality work, describing the pools as beautiful and the craftsmanship as thorough and professional. One review specifically mentions 20+ years of experience and creativity, competence, and integrity.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

Guests often mention friendly, professional, and honest interactions. The owner, Glenn, is noted for being hands-on, listening to concerns, and maintaining clear communication. Emily is praised for her excellent follow-up and communication skills.

Source: 6 of 8 reviews • Confidence: high (recurring theme)

Two reviews express dissatisfaction with follow-up. One customer reported not receiving a callback after a quote and design meeting, while another mentioned disappointment with repair work and a lack of promised follow-up.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)

Several reviewers describe the company as reasonable and patient, focusing on delivering what the customer wants rather than pushing unnecessary extras. No explicit complaints about pricing were found.

Source: 3 of 8 reviews • Confidence: medium-high (positive inference)