L.A. NAILS
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What reviewers say
LA NAILS receives mixed reviews, with praise for ingrown nail removal and criticism for service quality and pricing.
Themes summarized from customer reviews (sample of 8)
Does LA NAILS specialize in removing ingrown nails?
Several reviewers highlight that LA NAILS is known for effectively removing ingrown nails, emphasizing this as a key reason they frequent the salon. One reviewer specifically mentions that the salon ensures ingrown nails are removed and prevented from recurring, noting a significant improvement in foot comfort.
Source: 2 of 8 reviews • Confidence: high (explicit mention)
Are pedicures at LA NAILS highly rated for callus removal?
Multiple customers praise the pedicure service, particularly Nina, for exceptional callus removal without using a cheese grader. Reviewers express gratitude and plan to return for future pedicures, underscoring the quality of this service.
Source: 2 of 8 reviews • Confidence: high (explicit mention)
What are common complaints about service quality at LA NAILS?
Several reviews criticize the service for being rushed, with only two workers leading to inefficiency. Complaints include bulky nail results, unclear communication about pricing changes, and a lack of assistance during the finishing process. One reviewer specifically mentions being left to apply clear coat and oil themselves after the service.
Source: 3 of 8 reviews • Confidence: medium (recurring theme)
Do customers feel the pricing at LA NAILS is fair?
Multiple reviews express dissatisfaction with pricing, noting unexpected price increases and feeling that the cost does not reflect the quality of the work. One reviewer reported a price jump from $40 to $63 with poor nail durability, while another mentioned feeling robbed and unwilling to pay more for subpar results.
Source: 3 of 8 reviews • Confidence: medium (recurring theme)
Is the atmosphere at LA NAILS welcoming and clean?
Several reviewers describe the facility as dirty and unfriendly, with a lack of acknowledgment upon entry and rude staff interactions. One customer specifically mentioned feeling ignored and mistreated, contributing to a negative overall experience.
Source: 2 of 8 reviews • Confidence: medium (limited evidence)
Have any long-term customers had negative experiences at LA NAILS?
One long-term customer, who visited for 15 years, expressed regret for leaving due to poor work that caused nails to fall off and a hostile attitude from staff. They highlight a significant improvement in their nails after switching to another facility, indicating a stark contrast in service quality.
Source: 1 of 8 reviews • Confidence: low (single account)
Ratings
4.0
★★★★★4.0118 reviews
Location
965 S E St H, San Bernardino, CA 92408
Hours
Popular Times
Amenities & Details
Service options
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Amenities
Planning
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Details
- Plus Code
- 3PM4+GQ San Bernardino, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJX7Qgxces3IAR5-nr292jzmU
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